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Food Safety / Quality Assurance Manager

A quality assurance manager in the food safety arena is responsible for policy, strategy and testing methodology to meet regulatory authority compliance in regard to the company product.

As part of their daily duties, food quality assurance managers may meet with other supervisors and inspect facilities for compliance with standards, determining methods to resolve any issues that arise. They may review customer feedback and respond to any complaints. Managers prepare reports on food quality status to relay to owners and upper-level management and may keep records of all tests and inspections that have been conducted.

Food quality assurance managers must be knowledgeable about all food safety standards that are customary within the food industry and mandated by government regulations. Common standards managers are expected to be familiar with include the Hazard Analysis and Critical Control Points (HACCP) management system required by the Food and Drug Administration (FDA) and the standards set by the Safe Quality Food Institute (SQFI).

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